Thank you for visiting Keepsake Dubai — your trusted destination for custom-made merchandise, uniforms, and personalised gifts. Before placing an order or browsing our website, please review the following Terms & Conditions, which apply to your use of the site. By accessing or using www.keepsakedubai.com, you agree to be bound by the terms set out below.
Keepsake Dubai is a registered trade name under Classic Quilts and Quilting LLC, a UAE-based company operating out of Dubai, United Arab Emirates.
1. Company Details & Legal Jurisdiction
This website is operated and maintained by Classic Quilts and Quilting LLC, based in the United Arab Emirates, which is our country of domicile. All purchases, transactions, and use of the site are governed by UAE law.
Any disputes arising out of or in connection with the website shall be heard only by the competent courts of the United Arab Emirates.
2. Payment Terms
We accept Visa and MasterCard debit/credit cards in AED only.
Cash on delivery is available for UAE orders up to a value of AED 1,000.
Customers are responsible for retaining a copy of their transaction records, order confirmations, and applicable policies. You are also responsible for maintaining the confidentiality of your account and login credentials.
Note: We do not process payments or provide services to any OFAC-sanctioned countries.
3. Changes to Terms & Website Content
Keepsake Dubai reserves the right to update or modify these Terms & Conditions at any time, as needed. Any updates will be communicated either via email or through notices on the site.
We may add, change, remove, or modify any aspect of the website — including product offerings, design tools, or features — without prior notice. Continued use of the site after such changes constitutes your acceptance of the updated terms.
4. User Submissions – Artwork, Images & Content
By submitting any design, logo, name, or creative material for use in your custom order, you confirm that:
- You have full rights and legal permission to use, reproduce, and distribute the artwork.
- Your submission does not infringe on copyrights, trademarks, or intellectual property belonging to any third party.
You agree to fully indemnify and hold Keepsake Dubai and its parent company, Classic Quilts and Quilting LLC, harmless from any legal action, claims, or liabilities arising from the content you provide. This includes attorney’s fees and settlement costs if your content infringes on another party’s rights.
As a customer, you are solely responsible for obtaining any necessary permissions for artwork used in your order. We reserve the right to reject any design we believe may violate legal, ethical, or brand protection guidelines.
5. Clip Art & Design Tools
All clip art, icons, and graphic elements available on www.keepsakedubai.com are either owned by Keepsake Dubai or licensed from third-party providers. Designs made using these tools do not become the exclusive property of the user.
6. Colour Accuracy
We make every effort to represent product colours and graphics as accurately as possible on our website. However, screen settings and monitor types can vary. Therefore, the colours you see may differ slightly from the final printed or embroidered product.
We are not liable for such minor variations and do not accept returns or issue refunds based on colour discrepancies unless there is a clear production error.
7. Privacy & Data Use
When you place an order or interact with our site, you may share personal information such as your name, address, contact number, and email. We are committed to protecting your privacy and do not share your personal data with external parties without your consent.
For more details, please see our Privacy Policy.
8. Site Security & User Responsibility
Our website uses SSL encryption and other security protocols to ensure safe data transmission. However, customers are responsible for:
Ensuring their browsers support secure (SSL) transactions
Keeping their account login details confidential
Using the website only for lawful, respectful purposes
By using this site, you confirm you are at least 18 years of age. If you are under 18, you must use the site with the supervision and consent of a parent or legal guardian.
9. Legal Compliance
You agree not to use the website for any purpose that is unlawful, harmful, threatening, defamatory, or infringes on the rights of others. Keepsake Dubai reserves the right to cancel any order or deny access to any user who violates these terms.
10. Cancellation, Liability & Limitations
Because our products are customised and made-to-order, we do not accept cancellations once your order has entered processing. Please review all design details carefully before confirming your order.
The website and its services are provided “as is,” without warranties of any kind. While we take every precaution, Keepsake Dubai shall not be liable for:
- Indirect or incidental damages
- Loss of business or revenue
- Delays caused by third parties, customs, or technical issues
Our maximum liability shall not exceed the amount paid for the transaction in question.
11. Contact Information
If you have any questions regarding these terms or your order, we’re happy to help!
📍 Shop 36–37, Jumeirah Plaza, Beach Road, Jumeirah 1, Dubai, UAE
📞 04 3497 943
📱 +971 50 641 2678 (Shanker)
📱 +971 55 155 9246 (Aish)
📧 [email protected]